We’re passionate about business travel, but our expertise and insight doesn’t stop there – we’re informed by decades of collective experience across the wider travel industry and beyond.

The Radius Travel board and leadership team have held senior commercial, financial, and strategic roles at Fortune 500 companies, cruise lines, airlines, major leisure and corporate travel brands, travel technology providers, trade associations, energy companies, and universities.

Meet the leadership team

Shannon Hyland
Chief Executive Officer

Shannon’s role is simple but all-encompassing: he is focused on the strength and profitability of the whole Radius ecosystem. He brings to the role 25 years of travel experience, and specializes in strategic planning, finance, and corporate development. He has a strong entrepreneurial spirit, with a background that blends roles at airlines, GDSs, TMCs, and a travel start-up. Shannon also sits on the Radius Travel board.

Previous companies: Mark Travel Corp., Cendant, America West Airlines, United Airlines, Continental Airlines, and a handful of others

Kieran Hartwell
President

Kieran Hartwell is President of Radius Travel. Previously, Kieran served as Chief Commercial Officer for Radius Travel, with oversight of the company’s commercial activity across the global agency network, corporate clients, and supplier groups.

Before joining Radius, he worked in a variety of roles at P&O Travel/Carnival Corporation, advancing through its award-winning management development program.

Previous companies: P&O Travel/Carnival Corporation, American Express GBT

Henrietta Balint
Director, Global Meetings & Events

Heni has a wealth of experience in both M&E and transient travel, having spent more than 20 years in corporate travel management company roles covering both sectors.

A native Hungarian, Heni grew up in Australia and has lived and worked in Europe, Asia Pacific, and North America, and currently resides in the U.S.

Heni’s passion is working with organizations to create strategies that drive their objectives.

Sara Dajani, Esq.
Senior Director, Corporate Legal & Administration

Sara leads contracting at Radius Travel and advises on legal and strategic business affairs, including data privacy matters. She also oversees Human Resources and Administration.

Prior to joining Radius Travel in early 2017, Sara worked in private practice handling business and employment law matters. Sara is a native Washingtonian, and enjoys being a part of a global organization.

Sara holds an undergraduate degree from Georgetown University and J.D. from George Mason University.

Rafael Gonzalez
Senior Director, Global Account Management & Agency Network

Raf has over 25 years experience in the global travel sector, holding positions with varying levels of responsibility across several functions with a number of global organizations including operations, global sales and account management.

Since joining Radius in 2010, Raf has provided a consultative, strategic approach to corporate clients as well as agency partners across the globe. Raf was born and bred in the UK and comes from Spanish descent, which puts him in the fortunate position of being able to speak both languages fluently.

Alison Hart
Senior Director, Global Supplier Relations

Ali has over 25 years of experience in the travel sector. She began her career on the airline side, spending 11 years with Virgin Atlantic before making the transition to travel management.

Ali has been instrumental in the growth of the Radius Partnership Program. She works closely with a team of four, focusing on building partner relationships and delivering supplier solutions to the Radius Travel agency network.

Ali lives near London in the UK and enjoys spending time with her husband, three children, and the family dog.

Emmie Mees
Senior Director, Global Sales

Emmie joined Radius Travel 7 years ago with 20 years of experience in corporate travel management. She has a long and proven track record of managing global corporate client tenders to successful outcomes.

An extensive knowledge of travel technology and operational know-how allow her to solve prospects’ problems and propose world-class travel programs. Having worked all over the globe, creating global customer propositions is second nature.

Emmie lives in the UK and is a proud Scot.

Alex Olsen
Director, Agency Network, North America

Alex Olsen has over a decade of experience in areas including corporate planning and analysis, business development and sales and account management. Alex and his team provide sales and service support for all North American global travel management opportunities, agencies, and customers.

Some of Alex’s past roles include Corporate Finance Manager at American Express and Senior Manager of Corporate Strategy at AOL. Alex holds a B.S. from Wake Forest University and an MBA from Vanderbilt University.

Alexa Perry
Director, Marketing

Alexa leads Radius Travel’s marketing efforts worldwide, including the development and execution of global marketing campaigns and initiatives.

Alexa has nearly a decade of experience in marketing and communications strategy. Prior to Radius Travel, she held positions with the Food Marketing Institute (FMI) and the American Resort Development Association (ARDA).

An American University graduate, Alexa lives in Washington, D.C. with her husband.

John Pinto
Director, Finance & Information Technology

John has been with Radius Travel since early 2018. He came to Radius from the management consulting world, where he was a road warrior for a decade and focused on operational improvements, M&A transactions, and business model redesign.

John has lived and worked around the globe but is originally from Bethesda, Maryland, only a short distance from Radius headquarters. He holds a BA in Economics and Management from Washington University in St. Louis, and a dual J.D./MBA from Indiana University.

Nicole Wilcock
Senior Director, Global Implementation, Client Technology & Product

Nicole has extensive global experience in project management, program management, and delivering technological solutions for clients.

Starting her career in Australia, Nicole has lived and worked in Europe and Asia Pacific while managing global clients based in the US and Latin America. Having worked for global corporate travel management companies and as a consultant for more than 15 years, Nicole is passionate about consulting with clients to help them deliver against their program goals.

Nicole holds a BA in History and Politics and an MA in Journalism from the University of Wollongong. She currently resides in the UK.

Meet the Radius Travel board

The board of directors includes:

Tim Fleming
Chief Operating Officer, Travel and Transport (United States)

Tim has been with Travel and Transport since 1982, rising from travel counselor and branch manager roles to a C-level position with a seat on the board. He oversees sales, operations and account management. He also serves on the board of directors of Keith M. Merrick Co., Inc., Employee Travel Specials.

Other industry roles: Business Travel Advisory Board (BTAB), Business Travel News advisory board

Education: Morningside College, Sioux City; McConnell Travel School, Minneapolis

Shannon Hyland
Chief Executive Officer, Radius Travel (United States)

Shannon brings 25 years of travel experience to his role. He specializes in strategic planning, finance, and corporate development. He has a strong entrepreneurial spirit, with a background that blends roles at airlines, GDSs, TMCs, and a travel start-up.

Other industry roles: Travel + Leisure Business Travel Advisory Board, Bethesda Soccer Club

Education: BS in industrial engineering, Arizona State University; MBA in finance and international business, New York University

Pesi Patel
Director, Cox & Kings Ltd. (India)

Pesi began his career in his family’s industrial products business, and went on to take control of the organisation in 1982. Since moving to Cox & Kings in 1999, he has been integral in developing and evaluating the strategies that have cemented its leading position in the market. He is also a non-executive director of the board of Cox & Kings (India).

He holds a Bachelor degree in Commerce from Sydenham College, Bombay University.

Nancy Rissky
SVP, Account Management, Travel and Transport (United States)

When Nancy joined Travel and Transport as General Manager of Operations in 2005, she already had over 24 years of industry experience. She was promoted to Vice President of Account Management in 2007 and to Senior Vice President, Account Management in 2014. Nancy and her team of account managers work to achieve 100% client satisfaction, offering advice on strategy, cost savings and end-user experience.

She is also a member of Travel and Transport’s executive committee.