What we do
Meetings and events are more than just practical ways to connect, face-to-face, with your stakeholders or prospects globally. They go a lot deeper than that. They’re memorable experiences waiting to happen, opportunities to be really transformative.
Local knowledge for added value
That’s where we come in. We recognize how important meetings and events are to your business, especially when they’re being hosted beyond the borders of your usual base of operations. That’s why our expert agencies are experts in their respective regions, with the kind of local knowledge and connections that go beyond the normal set up. This is about adding extra value at every stage.
What we deliver
We believe account management should be consultative and analytical. Radius global account managers (GAMs) don’t just act as day-to-day contacts. They also proactively monitor client programs for savings opportunities and service issues, consolidating data and feedback from each country. At local level, local account managers work closely with GAMs during the implementation process, and are responsible for adherence to service requirements. Our GAMs are also supported by global analysis specialists, who provide market-leading consultancy on all aspects of a client’s business travel and travel expenditure.
Yes. We have over 100 partner agencies across 6 continents. Every one of those agencies is a carefully vetted local expert and a shareholder in the Radius Travel business.
Through rigorous vetting, demanding SLAs and deep relationships with our members. Agencies join Radius through a six-step process that ends with board-level approval. Once they join us, they go through an eight-week implementation program that includes data certification and training on our sales, account management and operations processes. Finally, they become shareholders with a vested interest in the reputation and growth of the business. As well as working to the same standards, we’re all working towards the same goal.